[Amy Anderson]

in reply to: Telemedicine #8083

Thank you for that!! That is a great resource.

Also, Dr. K says that he saw somewhere that all televisit and televideo visits that were performed and paid by each insurance, that we are NOT allowed to bill the patient for any copays, co-insurance or deductible.

I have found the Florida Blue guidelines on that and it clearly says “at the member’s current cost share cost.” Are they all doing that as well? Because he told me not to bill even deductibles due as per the EOB.

Thanks for your help!
Amy

[Amy Anderson]

in reply to: Telemedicine #8080

Are you using a modifier? Previously we were told to use a 95 modifier. We have been getting a lot of denials because we cannot get a straight answer on POS and modifiers.

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